This is a composite account, written for illustration and drawn from patterns that come up repeatedly in one-person businesses. It is not a real interview, and no individual, business or client is being described or quoted.
How the debt built up
There was no reckless purchase. There was no moment where the founder made a clearly bad decision. The debt comprised a tax bill that had been underestimated, a quiet quarter covered by a credit card, equipment bought on finance during a confident month, and an overdraft that had been technically temporary for about three years. Individually each element felt manageable. Together they came to just over eighteen thousand pounds, spread across four different products at four different interest rates.
The most uncomfortable part of writing them all on one page was realising the founder had never actually seen the total before. The debts had been managed separately, with the overdraft treated as temporary, the credit card regarded as just for cash flow, and the equipment finance seen as an investment. What had not been done was add them all up and look at the number. When the total was calculated, it was genuinely shocking.
The tax bill came first. The founder had underestimated the tax liability by about three thousand pounds. It had appeared that enough had been set aside, but a particularly profitable quarter had not been accounted for and no one had been consulted about how much actually needed to be set aside. When the bill arrived, the founder was short and put it on a credit card.
Then came a quiet quarter. A major client project ended and new ones had not started yet. There was a month where income was about half of the normal expectation. No reserve had been built for this, so the credit card covered the gap. It was intended to be just for that month. But another quiet period followed, and the card was used again.
Some equipment was also bought on finance during a confident month. A big client had just been landed and upgrading the setup seemed appropriate. The finance deal looked good — twelve months interest-free — and the monthly payment appeared easily affordable. Except the confident month was followed by a less confident month, and the monthly payment suddenly felt tight.
And then there was the overdraft. An overdraft facility had been used occasionally for cash flow gaps. It was supposed to be temporary, but it was used and repaid repeatedly. After a few years, it became clear it had not actually been cleared in months. It was just sitting there, technically temporary but actually permanent.
What made it worse was realising how much of this was avoidable. The tax bill was high because money had not been set aside properly. The credit card debt existed because no reserve had been built. The overdraft had been temporary for three years because the founder kept planning to clear it next quarter, and next quarter never came. None of this was bad luck. It was a series of small decisions that had not been properly thought through.
The first honest month
The starting point was working out the real monthly minimum across everything, then the real monthly cost of interest alone. Interest amounted to a little over two hundred and thirty pounds a month, which was roughly what had been repeatedly thought unaffordable to put into a reserve. That was the moment the founder realised the thinking had been backwards.
The founder sat down with a spreadsheet and listed every debt with its balance, interest rate, minimum payment, and end date. Seeing them all in one place was powerful. It made the problem real in a way that it had not been when the debts were scattered across different statements and different mental categories.
The total minimum payment across everything was about six hundred pounds a month. That was a significant chunk of the founder's income. About two hundred and thirty pounds a month was being paid in interest alone, which meant that if only minimum payments were made, little progress would be made on the actual debt.
The debts were also separated into two categories: debts that were funding the business and debts that were funding personal shortfall. The equipment finance and part of the credit card were business debts. The rest of the credit card and the overdraft were personal debts. This distinction mattered because it helped the founder understand where the problem had come from.
The founder checked which debts had early repayment charges. The equipment finance did not, which was good. The credit card did not, which was also good. But it was important to understand all the terms before making a plan.
What actually moved the needle
Three things did most of the work, and none were dramatic. First, pricing. The founder raised rates on new work by around fifteen percent and, more importantly, stopped quoting below a self-set minimum on projects pursued for portfolio reasons. That was hard — a reputation had been built on being reasonably priced, and there was worry about losing work. In practice, two projects were lost and everything else was kept. The fifteen percent increase on the remaining work more than compensated.
The pricing increase was not just about the money, though. It was also about changing the founder's relationship with the work. When underpricing occurred, resentment arose about the work and it felt like value was being given away. After raising prices, the founder felt better about the work, even though it was the same work. Being paid fairly allowed more care to be taken.
Second, a fixed transfer on the day money arrived rather than whatever was left at month end. The leftover had always been zero. By moving money to debt repayment before it could be spent, the founder was forced to live on what remained. It was tight, but it worked. An automatic transfer was set up for the day invoices were typically issued, so the money went to debt repayment before it was seen.
This was psychologically important. It meant the founder did not rely on willpower to put money toward debt. The money was allocated before any decision could be made to spend it on something else. A separate savings account for debt repayment was also set up, enabling the debt balance to be seen growing and providing a sense of progress.
Third, the highest-rate balance was attacked while paying minimums elsewhere, which is slower emotionally than clearing small balances but costs less overall. The credit card carried about eighteen percent interest, so that became the priority. Every time any extra money was available, it went to the credit card. Once that was cleared, that payment was moved to the next highest-rate debt.
This is sometimes called the avalanche method, and it is mathematically more efficient than the snowball method, even though the snowball method feels better psychologically. The founder chose the avalanche method to minimise total interest paid, even if it meant fewer moments of celebration along the way.
What went wrong
For the first six months the founder put every spare pound toward the debt and kept no reserve at all. Then a laptop failed, and the replacement went straight back onto the card that had just been cleared. After that a small buffer was maintained alongside repayments — about a thousand pounds — which felt slower but stopped the cycle repeating. This was the hardest part to accept: that the founder needed to slow down debt repayment to prevent the debt from growing again.
There was frustration at the time and a sense of going backwards. But it became clear that without a buffer the next unexpected cost would recreate the debt, and the founder would be back where it started. So the slower progress was accepted and the focus shifted to consistency instead of speed.
The founder also avoided telling the accountant the full picture for close to a year, which achieved nothing except making the tax planning worse. When the accountant was finally told, they had practical suggestions that had not been considered, and they helped set up a system to prevent it happening again. They also helped explain that this was not unusual, and that many solo business owners find themselves in similar situations.
The founder also underestimated how much psychology was involved. There were months of wanting to give up, months questioning whether it was worth the effort, months tempted to accept the debt as permanent. Having someone to check in with about progress — not to judge, just to acknowledge that it was working — made a real difference. The founder joined an online community of people paying off debt and checked in there regularly.
Another mistake was not celebrating small wins. When the credit card was cleared, it went unacknowledged and the founder just moved on to the next debt. Looking back, a moment to recognise that five thousand pounds of debt had been cleared would have been warranted. That was worth celebrating.
Where it ended up
It took a little under two years. The last payment was unremarkable — no sense of triumph, mostly relief and a slight embarrassment at how ordinary the solution had been. What changed permanently was the habit of setting tax money aside the day an invoice is paid, which was the single change the founder would keep if only one change could be kept.
The other permanent change was the monthly review. The founder now spends about thirty minutes at the end of each month looking at what came in, what went out, and what is in reserve. It is boring and it is also the thing that has prevented debt accumulation again.
Looking back, the debt was not the biggest problem. The biggest problem was lack of visibility into finances. Once visibility was achieved, everything else followed. The founder knew how much money was coming in, how much was going out, and exactly how much was available for debt repayment.
It was also realised that the debt had been a symptom of a deeper problem: undercharging for work. Once prices were raised, the whole situation became manageable. The founder was no longer struggling to cover costs; there was actual margin to work with.
A note on getting help
This is one person's account, not financial advice, and every debt situation has details that matter. If repayments are unaffordable or formal insolvency options are being considered, speak to a qualified accountant or a free, regulated debt advice service rather than working it out alone. There is no shame in getting professional help with this.
In fact, the founder would recommend getting professional help earlier rather than later. The founder waited a year before talking to the accountant and wished this had been done sooner. The accountant had insights and suggestions that had not been considered alone.
Take these three things away
- Business debt often accumulates through several reasonable decisions rather than one bad one, and the total is usually shocking when first added up.
- Seeing the total and the monthly interest in one place is often the moment things change, because the interest cost is often less than initially thought.
- Repaying with no buffer at all tends to recreate the debt at the first unexpected cost, so a small reserve alongside repayment is worth the slower progress.
Frequently asked questions
Written for the Hayley Duster editorial project as general information for people running businesses alone. It is not medical, legal, financial or tax advice, and it is not a substitute for guidance from a qualified professional who knows your circumstances.
All articles